1. Introduction & Confidentiality Commitment
At Charisma Medical Group, safeguarding patient confidentiality and data privacy is our highest priority. This Privacy Policy outlines how we collect, use, and protect the personal and health information provided through our website and clinical facilities.
2. Information We Collect
We collect essential information required to deliver personalized medical and aesthetic care, including:
- Personal Identifiers: Full name, telephone number, email address, and date of birth.
- Clinical & Consultation Data: Relevant medical history, aesthetic preferences, and treatment inquiries.
- Technical Data: IP address, browser specifications, and browsing behavior to enhance user experience.
3. How We Use Your Information
Your data is used strictly for medical, operational, and patient-care purposes:
- Scheduling and confirming consultation appointments and treatments.
- Following up post-procedure to ensure patient recovery and clinical care.
- Enhancing the standard of clinical aesthetic services offered across our group.
- Complying with health regulations and medical guidelines established in the UAE.
4. Data Security & Medical Privacy
We employ robust encryption technology and strict security protocols to prevent unauthorized access or disclosure. Your medical records remain strictly confidential and accessible only to attending medical personnel.
5. Non-Disclosure to Third Parties
We do not sell, rent, or trade your personal or medical data with third-party marketing firms under any circumstances. Information is disclosed only when mandated by official health authorities in compliance with federal laws.
6. Patient Rights
You reserve the right at any time to:
- Request access to or updates of your registered contact information.
- Request the deletion or modification of personal details.
- Opt out of non-essential clinical announcements or updates.
7. Contact Us
If you have questions regarding our Privacy Policy or data handling practices, please contact our Patient Relations team at:
Appointment Line: +971 800 76852
Email: privacy@charismaclinics.com