Privacy Policy

We respect your privacy and are committed to protecting any personal information you share with us through this website. This Privacy Policy explains how we collect, use, and protect your data when you use our website or services. By using this website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following personal information when you fill out forms or contact us through the website:

• Full name
• Phone number
• Email address
• Any additional information you choose to provide through contact or booking forms

We may also collect certain technical data automatically, such as:

• IP address
• Device and browser type
• Pages visited and time spent on the website

This information is collected to improve website performance and user experience.

2. How We Use Your Information

We use the collected information for the following purposes:

• To contact you regarding inquiries or appointment requests
• To confirm bookings and follow up after services
• To improve our services and website experience
• To send promotional messages related to our services (only if you have consented)

Your information will not be used for purposes other than those stated without your consent.

3. Data Protection and Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, alteration, or disclosure. Your information is stored on secure systems and accessed only by authorized staff for legitimate business purposes.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share limited information only in the following cases:

• When necessary to provide services (such as booking or communication systems)
• If required by UAE laws or regulatory authorities
• To protect our legal rights or the safety of patients and staff

5. Cookies Policy

Our website may use cookies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings, but this may affect certain website functionalities.

6. Advertising and Tracking Tools

We may use tools such as Google Analytics and advertising pixels (such as Meta Pixel) to measure website performance and improve our marketing campaigns. These tools may collect non-identifiable data related to browsing behavior and do not directly identify you as an individual.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time

You can submit your request by contacting us through the details provided on the website.

8. Children’s Privacy

This website is not intended for individuals under the age of 18, and we do not knowingly collect personal data from minors.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page, and continued use of the website means you accept those updates.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the website contact form or the phone numbers listed on the website.